Jocelina - Gold Glitter Gown | Long Off-Shoulder Sleeves & Side Slit

Jocelina - Gold

$450.00

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EXCLUSIVE PRE-ORDER

Please accept the disclosures below by ticking boxes to be able to add the pre-order item to your cart.

By placing an order with Alamour The Label, you have read & agreed the Pre-Order Policy.

JOC-XXS-GOL

Size

XXS PREORDER

XS PREORDER

S PREORDER

M PREORDER

L PREORDER

XL PREORDER

XXL

Quantity

- +

Please Accept Pre-Order T&C's Below:

I understand that my product purchased is on Pre-Order and not yet in physical stock.* (Please refer to the estimated ship date within the product description below).

I also understand that it is recommended to purchase a Pre-Order item for an event that is at least 2 weeks after the advertised estimated delivery date.*

Item not yet in stock, Pre-order now

Jocelina - Gold

XXS, XS, Small, Medium, Large & XL are on Pre-Order Estimated Ship Date 25th April 2019.

Be the goddess at your next event with the Jocelina Off the Shoulder Cape Gown. The details on this gown are timeless, mesh details on the bustier for extra support, slit on the side for the wow factor and a long train to make you feel like a royalty.

Please note this gown is a small make, we suggest going up a size for the best fit.

Model

Fabric Content

Glitter fabric and stretchy nude lining.

The dress will leave glitter behind and this is normal.

Bra Solution

We recommend stick on bra for extra support

Sizing

Item run small, please order a size up

XXS ( US 0 / UK 4 / EU 30 )

XS ( US 2 / UK 6 / EU 32 )

S ( US 4 / UK 8 / EU 34 )

M ( US 6 / UK 10 / EU 36 )

L ( US 8 / UK 12 / EU 38 )

XL ( US 10 / UK 14 / EU 40 )

XXL ( US 12 / UK 16 / EU 42)

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Size Guide
Returns Policy
Ask us a question

*Please note that this guide is for reference only.

At Alamour, we wish to create a stress-free shopping experience for your formal & prom dress needs, which is why we have measured each individual garment in-house.
The measurements you see below are a result of these measurements in an attempt to give you the most accurate guide possible.

However, not all gowns are made from the same fabric / materials or cut the same. As we specialise in low-back & open back garments which can fit differently to other styles,
we cannot ensure that all gowns will fit within the same sizing guidelines.

The fabric guide below will help you understand the characteristics

of each different fabric & how it will fit your body.

If you are in between sizes or not sure which size to purchase we understand, and are more than happy to assist you.
As we are all unique, sometimes simple & affordable alterations to your gown is all that is required for the perfect fit!

Contact Us:

Talk to one of our stylists via Contact Us or Live Chat below.

Providing us with your usual dress size and measurements (Bust, Waist & Hips) can improve our sizing recommendations for you.

Want to see more images of our gowns?

Visit @alamoursociety on Instagram and see our gowns on real customers.

At ALAMOUR, we want you to feel and look amazing in your dress. We recommend contacting our customer service team for assistance before making a purchase if you are unsure of your size or displayed colour. If you are not happy with your gown we've made it easy for you to return it back to us.

RETURNS POLICY

To return an item please fill out the Returns Manager Box below. Enter the email provided for your order and your unique order number. Don't forget the Hashtag # when providing your Order #.

We will gladly accept a return of full price, unworn, unwashed, unmarked, unaltered, and undamaged merchandise for a store credit only.

Exchanges & Refunds

We do allow exchanges. You will be provided with a store credit to place your exchange order.
All returning items will be provided with a store credit only.
No refunds on incorrect sizing/change of mind/delivery delays. You will be issued with a store credit to re-order another item on this website.

What Can Be Returned?

All full-priced items can be returned; excluding final sale items & any paid packaging such as garment care bags/ gift boxes.
For hygiene reasons; earrings, bodysuits, under-garments/intimates & bikini’s cannot be returned.

Return Process & Conditions

All Return Requests are to be made via the Return Manager Box found at bottom of this page.
All eligible items must initiate return within 14 days of receipt. In other words, your must lodge/present your item to the post office to start its return within 14 days of receiving it. Returns attempted outside of the 14-days of the customer receiving the parcel (as per tracking details) will be denied and returned to customer.
The customer is responsible for all return-shipping costs.
Items must be unworn and unwashed and free of any smells.
Items must be free of any stains/markings e.g. Fake tan/Make-up.
Items must have all tags, including any original hangtags attached.
Final sale items such as, earrings, bodysuits, under-garments/intimates & bikini’s cannot be returned.
Gift cards are non-returnable and non-refundable.

Private Shipping Returns

If you intend on using a private shipping service for your return ie. DHL/ UPS/ TNT/ FEDEX etc, & you require a physical return address, please make your request within the provided notes/comments fields of the 'Returns Manager Tool' whilst lodging your return request.

The returns team will respond to your request whilst reviewing & accepting your return request & provide you with an alternate physical shipping address.

If you believe the rate provided to you by your shipping carrier is excessive, please feel free to contact our returns team for a return shipping quote via DHL Express. We will attempt to accommodate your returning process too.

Post-Return Information

All return requests will be actioned within 2 business days from date of lodgement. Additionally upon approval, all returns will be processed within 2 business days of physically receiving your item. In total, please allow 4 business days at most for your return to be fully finalised (this is excluding transit time for your returning item).
Please disregard the 'Delivered' tracking status when returning an item to us; as this may mean your parcel is simply 'delivered to our PO Box' but not yet physically collected by our returns team. You will be contacted once your return has been transferred to our office and is processed.
A maximum number of x1 return attempt is permitted only, stemming from the original order. All further return requests will be denied.

Final Sale Items

Any sale or promotional items that are sold are non-refundable and non-exchangeable, due to incorrect sizing/change of mind & delivery delays.
For hygiene reasons; earrings, bodysuits, under-garments/intimates & Bikini’s cannot be returned.
Paid packaging such as garment care bags/ gift boxes cannot be returned due to excessive handling within the shipping process & thus cannot be re-used or re-sold.
Any final Sale items which are attempted to be returned will be refused upon delivery and returned to the sender.

Store Credit

Store Credit can only be used online at our website, www.alamourthelabel.com However, if you cannot find something you love, the store credit can be transferred across to our sister website (upon request) www.anluxelabel.com
Store Credit cannot be transferred to another person or account.
Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have been issued "Store Credit" as a refund method.
Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
Store credit expires within 12 months of issue.
Store credit is provided in Australian Dollars
All issued store credits will incur a shipping fee. If free shipping was provided on the original order, it cannot be provided again for your second order regarding any return reason.
Store credit amount issued will need to be used in full on your next purchase. You will not be permitted to use the store credit for a cart value under the issued store credit amount

Colour

The colours of dresses displayed on our website may vary from monitor to monitor and the actual product you receive may or may not represent the colours you see on our website.

External factors such as lighting/flash photography may also affect the true colour of some dresses, hence why we strive to accurately identify the colour of the garment within the product title or product page. If still unsure, please be in touch with our customer care team. A refund for this return reason will not be accepted.

Instructions on how to use the Returns Manager Box below:

1. Enter the email address provided at time of placing the order in the Customer Email field.

2. Enter the Order Number provided to you e.g. #ATL1234 in the Order Number field (Don't forget the hashtag #)

3. Once the required fields are entered and 'Lookup' is clicked/selected, a window will pre-populate below. To create the return, simply click on the 'shopping trolley' symbol which is found beside the words 'Create Return'.

4. A new window will open within the current window. You will then need to complete the required fields. Remember to scroll all the way down and tick to agreeing the Terms before you can submit your return request.

5. Once you have submitted the return request, it will redirect you to the returns page. Please ignore the notification 'Oops. Nothing found.' underneath the Order Lookup box. This does not apply to you and the return request has been successfully submitted.

6. Now, please be patient while our returns team review your return request to either be approved or denied. It can take up to 1 business day for your return request to be actioned.

Return Address Info: The return address will only be provided once your return request is 'Approved' & will be issued within the approval email sent by our returns team.

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