Shipping Destinations
We ship to most countries worldwide. Free shipping is available when minimum spend requirements are met.
Australia — Delivery Options
(1–2 Business Days): Free Express Shipping on $400 AUD+
(Same Day Delivery): Within 50 km of Brisbane CBD. Rates and availability displayed at checkout.
Physical Locations
Sydney Boutique: 255C Oxford Street, Paddington NSW. More Info Here.
Brisbane Showroom: Book a try-on appointment. More Info Here.
United States — Delivery Options
(2–4 Business Days): Free DHL Express on $250 USD+
New Zealand — Delivery Options
(1–3 Business Days): DHL Express
(3–5 Business Days): Free Express Shipping on $400 AUD+
Canada — Delivery Options
(3–5 Business Days): DHL Express
United Kingdom — Delivery Options
(3–5 Business Days): DHL Express
United Arab Emirates — Delivery Options
(3–5 Business Days): DHL Express
All Other Countries
Free shipping is offered to many countries in Europe, Asia, South America & the Middle East for orders $400 AUD+. If below this amount, a small fee will apply. Proceed to checkout to see available options.
Shipping Disclosures
- Delivery times are estimates for metro areas only.
- Priority Processing available for dispatch within 1 business day (T&Cs apply).
- Regional/remote areas may experience longer delivery times.
- All parcels include online tracking.
- Signature required for insured parcels. Authority to leave voids insurance.
- Australian customers must fall within the Aus Post Express Network for express timeframes (dispatch from postcode 4102 – Woolloongabba).
Brisbane Customers — Same Day Delivery
Same Day Delivery Information
Available within a 50 km radius of Woolloongabba, QLD. Pricing calculated at checkout.
Once collected, delivery is usually completed within 4 hours with live tracking provided.
Orders must be placed before 12PM AEST. Physical addresses only — no PO Boxes/Parcel Lockers. If unattended, parcels may be left in a safe place or returned (re-delivery fees may apply).
Showroom Try-Ons (By Appointment Only)
Book your try-on appointment via this booking link.
Priority Processing
Standard processing may take 2-5 business days depending on order volume & busy prom/formal periods. You can prioritise your order by adding 'Priority Processing' to your order whilst at the Cart page.
Priority Processing ($14.95 AUD) guarantees dispatch within 1 business day (AEST).
Please Note:
- Priority processing applies to dispatch only.
- It does not reduce production times for pre-order or made-to-order items.
- Business days exclude weekends and QLD public holidays.
Transit Insurance
Optional transit/shipping insurance can be added at checkout for peace of mind.
If declined, Alamour The Label is not liable for any loss/damage caused during transit. Authority to leave voids purchased insurance.
Duties & Taxes (International Customers)
Duties & taxes are not collected at checkout. These are charged by your local customs authority upon delivery.
Australian customers do not pay duties/taxes as we dispatch all our orders from within Australia.
Learn more here: Country Duty Guide | Duty Calculator
Important: Rejecting a parcel due to duties/taxes will still incur all shipping costs, and your customs authority may still charge fees (regardless if rejected).
See our Online Store Policy for more details.
Additional Shipping Information
- Incorrect shipping addresses may incur a re-shipment fee.
- Customers must monitor tracking. Unclaimed parcels returned to us will require re-shipping fees.
- Carrier-provided delivery timeframes may experience delays due to customs, couriers or natural events.
- High-volume or bulk orders may attract additional fees.
- Orders containing Pre-Order or Made-to-Order items ship together unless split shipping is requested (fees may apply).
- We may deny shipping to high-risk countries or require transit insurance.