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Production Policy
Once production has commenced on your item and you wish to cancel, a production fee of 50% is deducted from your total order.
There may be a delay during busy periods from March - June and from Sep - Oct. We are unable to estimate the delay period however it could take up to 3 months to make your dress. With made-to-order items being in high demand during those months, we suggest ordering in advance allowing 4 months for your dress to be made and delivered.
Please note: Priority processing does not rush your order in production or during transit. This will only rush your order through our quality control inspection and prepare for dispatch process.