We are currently experiencing delays in customer care response times. We are responding to all enquiries but are experiencing an extremely high volume due to busy season & delays which are out of our control. Please allow up to one week for your enquiry to be responded to.
We kindly ask that you refrain from sending multiple emails, as this will send your enquiry to the end of the queue. This will help you get the most prompt response possible.
The delays are mainly due to our factory being placed in lockdown & this resulted in a backlog of our made-to-order items. Rest assured they will be shipped to you as soon as possible.
Thank you for your patience
- Alamour Team x