Campanule Off-Shoulder Gown - Bronze
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* Please note that this guide is for reference only. Sizing may slightly differ across different cuts & fabrics.
Not sure what size to order? Talk to one of our stylists via Contact Us or Live Chat below.
Providing us with your usual dress size and measurements (Bust, Hips & Waist) can improve our sizing recommendations for you.
Alamour The Label ships Worldwide.
Alamour The Label reserves the right to deny shipping to any country which is deemed ‘risky’. In circumstances where the destined country is deemed ‘risky’ Alamour The Label may refuse shipment or request transit insurance to be paid on the parcel.
DELIVERY RATES & TIMES (See Tables Below):
*Provided Delivery times are estimates based on Metro Areas Only - Applies to all countries.
*Regional Areas may take longer for delivery or may be excluded from a shipping service advertised - Applies to all countries.
*All Parcels include online tracking as compulsory - Applies to all countries.
*Signature on Delivery applies to most Express Parcels & all Priority Parcels.*Select your suitable shipping service at checkout.
*Certain countries are exempt from the Free worldwide shipping offer. If your country is not listed below, your shipping fee attracts a flat fee AUD $50.00.
ADDITIONAL SHIPPING INFORMATION:
If a customer error in shipping address is made during the checkout process, Alamour The Label reserves the right to charge a shipping fee as quoted at time of re-shipment.
At ALAMOUR, we want you to feel and look amazing in your dress. We recommend contacting our customer service team for assistance before making a purchase if you are unsure of your size. If you are not happy with your gown we've made it easy for you to return it back to us.
RETURNS & EXCHANGES
To return an item please fill out the Returns Manager Box below. Enter the email provided for your order and your unique order number. Don't forget the Hashtag # when providing your Order #.
We will gladly accept a return of full price, unworn, unwashed, unmarked, unaltered, and undamaged merchandise for a store credit only.
Exchanges & Refunds
- We do allow exchanges. You will be provided with a store credit to place your exchange order.
- All returning items will be provided with a store credit only.
- You may place order for your desired item using the issued store credit.
- No refunds on incorrect sizing/change of mind/delivery delays. You will be issued with a store credit to re-order the correct size/style.
- All Return Requests are to be made via the Return Manager Box found at bottom of this page.
- All eligible items must initiate return within 14 days of receipt. In other words, your must lodge/present your item to the post office to start its return within 14 days of receiving it. Returns attempted outside of the 14-days of the customer receiving the parcel (as per tracking details) will be denied and returned to customer.
- The customer is responsible for all return-shipping costs.
- Items must be unworn and unwashed and free of any smells.
- Items must be free of any stains/markings e.g. Fake tan/Make-up.
- Items must have all tags, including any original hangtags attached.
- Final sale items such as, earrings, bodysuits & bikini’s cannot be returned.
- Gift cards are non-returnable and non-refundable.
- All return requests will be actioned within 5 business days from date of lodgement. Additionally upon approval, all returns will be processed within 5 business days of physically receiving your item. In total, please allow 10 business days at most for your return to be fully finalised.
- Please disregard the 'Delivered' tracking status when returning an item to us; as this may mean your parcel is simply 'delivered to our PO Box' but not yet physically collected by our returns team. You will be contacted once your return has been transferred to our office and is processed.
- A maximum number of x1 return attempt is permitted only, stemming from the original order. All further return requests will be denied.
Final Sale Items
- Any sale or promotional items that are sold are non-refundable and non-exchangeable, due to incorrect sizing/change of mind.
- For hygiene reasons, Earrings, bodysuits & Bikini’s cannot be returned.
- Any Final Sale items which are attempted to be returned will be refused upon delivery and returned to the sender.
- Store Credit can only be used online at our website, www.alamourthelabel.com
- Store Credit cannot be transferred to another person or account.
- Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have been issued "Store Credit" as a refund method.
- Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
- Store credit expires within 12 months of issue.
- Store credit is provided in Australian Dollars
- All issued store credits will incur a shipping fee. If free shipping was provided on the original order, it cannot be provided again for your second order regarding any return reason.
- Store credit amount issued will need to be used in full on your next purchase. You will not be allowed to use the store credit for a cart value under the issued store credit amount
The colors of dresses on our website may vary from monitor to monitor and the actual product you receive may or may not represent the colors you see on our website. If color is one of the most important aspects of your dress purchase we encourage you not to shop online and instead visit a local authorized retailer to view and purchase your dress in person.
Instructions on how to use the Returns Manager Box below:
1. Enter the email address provided at time of placing the order in the Customer Email field.
2. Enter the Order Number provided to you e.g. #ATL1234 in the Order Number field - You can find your Order # in the order confirmation email which was sent to the email address provided (On the assumption you have provided the correct spelling of the email address) Please ensure to check Spam/Junk folders in the event you do not receive the order confirmation email in your inbox. Alternatively, if you have created an account, you can log in to view your Order details, including your Order #.
If you cannot find our order confirmation email anywhere, this indicates the email address was misspelled during the checkout process. In this circumstance, we recommend contacting us immediately to rectify this.
3. Once the required fields are entered and 'Lookup' is clicked/selected, a window will pre-populate below. To create the return, simply click on the 'shopping trolley' symbol which is found beside the words 'Create Return'.
4. A new window will open within the current window. It will request you to complete more information regarding your return request. Enter the required information in the appropriate fields. Please ensure to scroll down to view all information as the returns manager has its own window within this page.
5. Once scrolled to the bottom of the window and ticked to agreeing to our terms and conditions, simply then click the 'Submit' button. Once you have submitted the return request, it will redirect you to the returns page. Please ignore the notification 'Oops. Nothing found.' underneath the Order Lookup box. This does not apply to you and the return request has been successfully submitted.
6. If there are specific details relating to the return request, it will be indicated in the notes section in this returns portal below. Simply enter your email address and order # at any time for live updates in regards to your return request. You will further be notified via email. As a reminder, please ensure to check your Spam/Junk folders.
Return Address Info: Please allow up to 5 business days for the Returns Team to review your return request. The return address will only be provided once your return request is 'Approved'. This return-shipping address will only be provided within the approval email.
M&L SHIP DATE 30TH MAY 2018.
Campanule gown is elegant and sophisticated. Ruched detailing along bust and hips. Long mermaid train. Invisible back zipper at the centre back.
Please note colour may vary due to lighting on images. Please refer back to our Instagram page @alamourthelabel or Customer Page @alamoursociety for a true color of this gown.
Model is 5”9
Wearing size XS.
Jersey double lined to the knees.
How to wear it:
For a show stopping look we recommend statement earrings and sleek hair OR go all glam with big curls and gold jewellery.
Strapless bra can be worn with this style. Both models are not wearing a bra in the photos.
Add statement gold earrings to make 'em stare.
Item runs true to size chart and is cut to suit our size chart. Please refer to our size chart for the best fit. Do not size up or down. If you are unsure about sizing please email our staff at the contact page.