Once production has commenced on your item and you wish to cancel, a production fee of 50% is deducted from your total order.
There may be a delay during busy periods from March - June and from Sep - Oct. we are unable to estimate the delay period however it could take up to 3 months to make your dress.
With made-to-order items being in high demand during those months, we suggest ordering in advance allowing 4 months for your dress to be made and delivered.
You can customise this gown to suit your personal style. Customisations include changing the neckline, changing the back, customising the gown to a different colour, adding additional length and more. Please email customer care here